Server

Rejected by SLM Monitor

You have exceeded the throttle limit for your API key. You will be blocked from making additional calls for up to a minute.

You can request for a limit increase using the “Increase Limits” link found below your API keys.

AA001

The user id for the request has been deactivated. If you withdrew from the Developer Program, rejoin the program.

From the Developer Program website, select Join Now.

AA002

The username and password of the request do not match the endpoint.

E.g. development key against production endpoint or vice versa.

Merchant requests cannot be sent to the development environment.

AA003

The API key in the "Authorization" header does not match the mailed-by customer number in the request.

Verify your data.

AA004

You cannot mail on behalf of the requested customer.

AA005

Platform id not specified

The platform-id header variable is empty or not present in the URL. This should only be encountered during platform development coding.

AA006

Platform not authorized

The platform-id specified is incorrect or the merchant subsequently came to Canada Post and intentionally revoked permission for your platform to submit transactions on its behalf. The merchant could be asked to revalidate with Canada Post if they want to re-establish their relationship with the platform.

This error would also occur if the online owner of the platform key voluntarily withdrew from the Developer Program.

In rare cases, Canada Post may have deactivated the entire platform status due to fraud or misuse concerns.

AA007

Platform not active

You will receive this error if you have tried to use Get Merchant Registration Token while your application to become an approved e-commerce platform with Canada Post is still pending. You cannot use this service until Canada Post has approved your application.

In rare cases, Canada Post may have deactivated the entire platform status due to fraud or misuse concerns.

AA008

Unauthorized Platform

You will receive this error if you are attempting to use Get Merchant Registration Token service but have not applied to become an e-commerce platform with Canada Post. To apply, sign in to the Developer Program home page and select Become a Platform.

AA009

Key type not valid for platform-id

If a key other than a merchant key is being used to authenticate a transaction, the platform-id field must not be specified. Remove the platform-id field from the request even if you are a registered platform. Only requests done on behalf of a merchant can specify the platform-id.

AA010

Incorrectly configured platform request.

The platform-id in the header and the platform-id in the URL disagree. These values must match.

E00010

No Post Offices found

E002

AAA Authentication Failure

The API key for the request is invalid. Please double check your inputs.

002

Duplicate Pin

The parcel identification number (PIN) or delivery notice card (DNC) number you provided in your request is a duplicate.

003

No Signature Image Available

You might receive this message if:

• You are looking for a signature image for a service that does not support signature (such as U.S. and international services).
• 45 days have passed since the signature image was captured.
• A recipient requested suppression of their signature image from view.

004

No Pin History

No tracking results were found based on the parameters provided. Check your parameters and the order of the from and to dates.

006

Reference number, mailed from date, mailed to date and destination Postal Code are required fields for a reference number search.

Received only on reference number searches. Please provide all required fields.

007

No Delivery Information Available

008

Invalid Date

For summary reference searches, dates greater than 2 months old will result in a return of this error.

200

Success - As per specific service
(see individual service documentation).

Process the details in the message body.

202

The requested resource is not yet available. Please try again later. For example, after a Create Non-Contract Shipment request, a delay of approximately one second is required before you can retrieve the shipping label with a Get Artifact call.

Submit the same request at regular intervals (e.g. every second). For some types of actions, such as transmitting thousands of shipments, you may need to poll for a few minutes before the request is successful.

204

Success

No action required.
e.g., Delete was successful.

304

Success

Use the stored version of the data. (The resource has not been modified. Used in combination with ETag and If-None-Match headers).

400

Error
Code = "Server"

A request failed schema validation. The description contains a detailed message to help you troubleshoot. These errors should only occur during development and should be resolved before any application goes to production.

400

Error
Code = numeric

If the code is numeric, the error could either be corrected by an end-user, given a flexible UI, or could be corrected by the developer in the form of logical selections, filters or validations by the application in advance of sending the request.

401

Error

Correct the API key in the "Authorization" header.

403

Error

See Errors AA001, AA002, AA003, AA004

404

Not Found

The resource path is incorrect or the resource is no longer available. If received for a recently created resource, retry later.

406

Error

The interface version expected to be returned by the request (GET) is invalid or not supported. Change the "accept" header variable.

412

Error

This is an unexpected error indicating that some precondition for a one-step shipment has failed. This can happen as a result of non-synchronized process at the server side. The user action would be to verify the input data and repeat the transaction after a short time. If it fails again, report it.

415

Error

The interface version declared in the request (POST) is invalid or not supported. Change the “content-type” header variable.

500

Error

Correct the XML schema error as per the detailed message.

1128

Value is a mandatory field for at least one of the options selected.

One of the specified <option-code> values requires an <option-amount> indicator. For example, Collect on Delivery (COD) and Insurance (COV) require amounts. You can identify options with this requirement by a Get Option call where the <qualifier-required> element is 'true'.

1156

Address Line 1 is a mandatory field.

Please include a value in address-line-1.

1157

City is mandatory when shipping to Canada or USA.

Please enter a city.

1159

Province is mandatory when shipping to Canada, and State is mandatory when shipping to USA.

Please enter a province.

1182

The transaction could not be authorized. Please update the credit card information.

Due to an issue with the default credit card on file with Canada Post, we are unable to authorize this transaction. This error will occur, for example, if the credit card has expired or has been reported stolen. Please sign in to the Canada Post website and edit your business profile to provide updated credit card information.

1184

The COD Method of Collection is a mandatory field when the COD option is selected.

The COD option requires the end user to indicate the method of collection for the COD order. See the code table for valid option-qualifier-2 values in Create Shipment.

1459

The Reason for Export code value is not valid (Note: As of April 2016, gift is no longer valid).

Enter a valid reason for export. The options are:
DOC = document
SAM = commercial sample
REP = repair or warranty
SOG = sale of goods
OTH = other (if you select OTH, you must also provide more details in the other-reason field).

1622

The expected-mailing-date must not be in the past.

The <expected-mailing-date> is used to calculate the delivery date. It should be either the current date or a date in the future when the mail will be deposited at Canada Post. You can remove this element from the request, in which case it will be assumed that the shipment is deposited on the same day as the electronic record is created. The system or user can also provide a future date.

1653

Method of payment “Account” is not available. Please select another method of payment.

To create an authorized return or a commercial shipping label you must be a commercial customer with a parcel agreement and have an account in good standing. If you are a Solutions for Small Business™ customer, returns web services are not available.

1702

The Contract Number is not associated to the Mailed on Behalf of Customer Number in the CPC accounting system on the mailing date.

1711

Please select a different Method of Payment.

Valid methods of payment are by 'account' or 'creditcard'.

1718

The value exceeds the maximum threshold of {0}.

The amount of insurance requested in the <option-amount> must be reduced to the maximum value (as indicated in the error message) or less.

1719

The coverage amount cannot exceed the total value of your goods, up to the maximum allowable for the product and country.

If you want the maximum allowable coverage, set option-qualifier-1 to true and do not provide a value in option-amount.

Otherwise, adjust your option-amount value so it is less than or equal to the total value of your goods or the maximum allowable for product and country.

1722

The {0} option is invalid for the selected Service. Please change the options or select another service.

End users can select a number of options when using Delivery Services. However, not all shipping and mailing services offer the same set of options. You can set up the Get Service request in advance so you present only the allowable options for a given service.

1740

The Postal Code is invalid.

This message appears if the Postal Code provided in the <destination> group is invalid. Some Postal Codes have a valid format but do not exist as part of a valid street address. Postal Codes that generate this error must be corrected by the end user or in the source data store.

1743

The Customs Non Delivery Instruction cannot be 'Treat As Abandoned' if shipping an international parcel service with coverage.

Either the coverage option (COV) needs to be removed or the non-delivery option of 'ABAN' needs to be changed to one of the other valid options such as 'RASE' (Return at Sender's Expense).

2550

Contract number is not valid.

This error occurs when a rating request is made with a non-numeric value for the contract parameter in the query string. This value can be omitted to see information available to all customers.

2206

Contract Number is a required field.

For a Create Shipment request, a value for element <contract-id> within <settlement-info> must be provided. Behalf-of customers without a contract cannot use the Create Shipment request.

2561

This Customer Number and Contract Number combination is invalid.

For a Create Shipment request, the value in the mailed on behalf of customer in the URL does not have a valid relationship to the <contract-id> value in the body of the request.
For a Get Rates request, the <customer-number> and <contract-id> values in the body of the request do not have a valid relationship.
If the mailed by and behalf of customer numbers are the same, the error will be with the contract number.

2653

The Postal Code is not valid for the selected province. Please correct the Postal Code or select a different province.

In the <destination> group, the <prov-state> value does not agree with the province for the <postal-zip-code> value. One of these two elements needs to be changed to align with the other.

2683

The COD amount cannot exceed {0}.

The value in <option-amount> must be reduced.

Note: There is a $1,000 maximum (including shipping cost, if applicable) on COD shipments for Solutions for Small Business customers and a $5,000 maximum for commercial customers.

The maximum allowed collection amounts by method of collection are outlined in the Postal Guide.

2700

Total Customs Weight must not be greater than the item weight.

The value in the <weight> element within <parcel-characteristics> cannot be less than the sum of the product of <unit-weight> and <customs-number-of-units> within each <item>. If this occurs it suggests the list of items for customs is incorrect (too high) or the total weight is incorrect (too low).

7000

The selected service is not available for this country and contract combination.

The <service-code> and the <country-code> within <destination> need to be valid pairings. For example, the <country-code> must always be 'US' when the <service-code> begins with 'USA'. Likewise, 'US' or 'CA' cannot be the value in the <country-code> when the <service-code> begins with 'INT'.

Shipping to a U.S.A. Protectorate

When using other shipping services to ship to protectorates, the service code must begin with ‘USA’, the country code 'US', and the <prov-state> must be the protectorate country code.

View U.S.A. protectorate codes.

7007

The weight value is invalid. The weight of each piece must be less than or equal to {0}.

Different shipping and mailing services have different maximum allowed weights. You can pre-determine the maximum allowed weight by calling Get Service for the service and checking the 'max' attribute of the <weight-restriction> element.

7008

Xpresspost-International should be used for the selected country rather than International Parcel Air.

The value in <service-code> is INT.XP.AIR however the value in the <country-code> within <destination> supports INT.XP instead.

7010

We are unable to provide you with a price at this time. Please try again later.

This error is returned along with an HTTP code of 202, which indicates that your application should sleep for a second and try the same request again. This message should not be presented to the end user.

7031

Please provide the conversion factor from the Canadian dollar (required when customs currency is not CAD)

When the <currency> within <customs> is not in Canadian dollars (CAD), you must include a conversion rate in <conversion-from-cad>. This value is then multiplied by the <customs-value-per-unit> to calculate the value in CAD.

7041

You can only include a maximum of 8 instances of the “item” element per shipment when using Small Packet service. Please reduce to 8 or change the shipping service.

In your Create Shipment request, reduce the number of “item” elements to 8 or fewer or choose a different shipping service.

7050

The {0} option requires the {1} option, please add the prerequisite or remove the option.

There are some options that can be applied to a shipment that require the presence of another option. You can use the Get Option call in advance to check the contents of the <prerequisite-options> group for options selected by end users or options available for a given service. Note that the Delivery Confirmation option (DC) is added automatically where available/included with the service.

7051

The {0} option conflicts with the {1} option, please remove one of the options.

There are some options that can be applied to a shipment that conflict with the presence of another option. You can use the Get Option call in advance to check the contents of the <conflicting-options> group from a Get Option call for options selected by end users or options available for a given service.

7088

Reason for export is invalid.

This message indicates either that:

• the value provided in the "reason for export" field is not one of the allowed values, or
• the "reason for export" is "OTH" (other) and the field "other reason" is not provided. The "other reason" field is required if the "reason for export" is "OTH".

7130

This product is not available for the current contract and country.

The <service-code> and the <country-code> within <destination> need to be valid pairings. For example, the <country-code> must always be 'US' when the <service-code> begins with 'USA'. Likewise, 'US' or 'CA' cannot be the value in the <country-code> when the <service-code> begins with 'INT'.

Shipping to a U.S.A. Protectorate

When using other shipping services to ship to protectorates, the service code must begin with 'USA', the country code 'US', and the <prov-state> must be the protectorate country code.

7230

The Deliver to Post Office option is not allowed in Quick Ship mode because it requires complete recipient name and address information.

Do not use Quickship or do not use this option.

7272

The Promotional Code is invalid (does not exist or is not applicable to the selected service).

Please check your promo code to see when it expires and which service(s) it is valid for.

7282

At least one of Recipient Name or Company Name is required per Customs regulations.

Enter a name or a company-name in the destination structure.

8044

US State value is invalid.

The <country-code> within <destination> is US and the state is not a valid US state or protectorate.

8064

A shipment can only be void if it is in a PROCESSED or PRINTED state.

The shipment has already been transmitted. A refund must be requested.

8534

A valid destination country must be supplied.

The destination country must be provided; see Codes for valid values.

8716

This product requires a valid value for Non-Delivery Handling

For some delivery services, it is mandatory to make a declaration regarding what should be done with an undeliverable shipment. You will receive this error if the required declaration is not provided or is incorrect.

You can use the Get Service request in advance to determine the allowed values for a service. You need to apply one of the mandatory values in <option-code> as an <option> in the Create Shipment request. If a given service has only one valid value, you can use it as a default.

9105

A required query parameter was not provided in the request.

Add the required query parameter to the request.

9108

You have reached the maximum number of labels that can be printed (10,000); you must transmit before continuing.

A request to Create Shipment has been blocked because too many labels have been created that have not yet been transmitted. Make the Transmit Shipments request for one or more open groups before the next shipment is created.

9109

You have reached the maximum number of groups that can be open (9999); you must transmit before continuing.

A request to Create Shipment has been blocked because a new <group-id> value has been provided but the maximum number of unique (untransmitted) groups has already been created. Make a Transmit Shipments request for one or more open groups before the next shipment is created.

9110

You have reached the maximum number of shipments in a group (5,000); you must transmit before continuing.

A request to Create Shipment has been blocked because the <group-id> specified already contains the maximum number of shipments allowed. Make a Transmit Shipments request for the group or change the <group-id> value for the Create Shipment request.

9111

No services are appropriate for the shipment of the defined parcel. Validate the parcel criteria against product specifications.

A Get Rates request was unable to return any price quotes because the shipment characteristics such as weight or dimensions were outside of the service selected or outside of all possible services. If a specific service was selected, remove the selection or choose a different service.

9112

The service {0} is not available for the specified country or customer/contract.

The <service-code> specified in the request is not suitable for the shipment characteristics such as the destination country. Use Discover Services for the specified country to find valid service codes.

9113

Please specify your customer number or customer number and contract number to receive a "commercial" rate quote. You can specify a "quote-type" of "counter" to get consumer rates without a customer or contract number.

A Get Rates request was made with <quote-type> omitted or with the value of “commercial” and without the <customer-number> element. For commercial quotes, a contract number should also be provided if one exists.

9114

To get "counter" rates, the elements of customer number and contract number should be omitted. If a "commercial" quote is desired, the quote-type element can be omitted or set to value of "commercial".

A Get Rates request was made with <quote-type> of “counter” and <customer-number> and/or <contract-id> elements were present. Remove the elements or change to “commercial” quote type.

9116

The "from" date cannot be a later date than the "to" date.

Make sure the "from" date is earlier than the "to" date.

9117

Option {0} has been improperly assigned a value or qualifier.

Some options require amounts or qualifiers, however most do not. (For example, Insurance (COV) requires an amount but the Signature does not.) You can use the Get Option call when creating options to see which services do and do not require amounts or qualifiers.

9118

Group id: {0} was not found for transmission. Please remove or correct.

Please remove or correct.

9119

Shipment id {0} was not found for exclusion; please remove or correct.

A Transmit Shipments request was made with a specific shipment exclusion request, however the specified shipment for exclusion does not exist. Remove the one <shipment-id> in error or remove the <excluded-shipments> block.

9120

The return service code is not valid.

A Create Shipment request was made which requested a return label to be produced at the same time as the outgoing label but the <return-spec> complex type had an invalid value for <service-code>. Get Service returns a true value for <allowed-as-return-service> for codes valid to be used in a return, e.g., DOM.EP, DOM.RP, DOM.XP, DOM.PC

9122

All groups in the transmit request were empty or all shipments were excluded; there was nothing to transmit.

A Get Groups call can be made to see what groups are candidates for transmit. It is possible that all groups are empty if a prior Transmit Shipments request was made. Empty groups are only deleted by the system after 24 hours.

9124

No outlets were found for this service using the criteria provided.

9128

Please set the appropriate customs defaults for a document.

If a document-only service is selected:

• the <reason-for-export> must be "DOC"
• the <other-reason> must be omitted
• the <currency> must be CAD
• the <conversion-from-cad> must be omitted
• the <additional-customs-info> must be omitted
• the <customs-number-of-units> must be 1
• the <customs-description> must be "Document"
• the SKU must be omitted
• the <hs-tariff-code> must be omitted
• the <unit-weight> must be .01
• the <customs-value-per-unit> must be .01
• the <country-of-origin> must be omitted
• the <province-of-origin> must be omitted

9134

BFLF and D2PO are mutually exclusive choices. Please select only one.

9150

System error.

Unable to render a PDF due to a problem with the server. This error should not occur and would be the responsibility of Canada Post to correct.

9151

System error.

Unable to render a PDF due to a problem with the server. This error should not occur and would be the responsibility of Canada Post to correct.

9152

The customer number provided does not have the correct format.

This error is returned if the request has a mailed on behalf of customer part of the URL which is not numeric.

9153

The transmit process has not completed yet. Please try again later.

A Get Manifest request was made too soon after Transmit Shipment. A sleep time of 350 ms per shipment is recommended.

9154

A system error has occurred. Please try again later. If the problem persists, please contact the Canada Post help desk.

You will receive this error if you are attempting to use Get Manifest (Artifact ID) service but the previous Transmit Shipment attempt failed. Shipments are manifested asynchronously hence the error is returned on the following request. The common cause of transmit failure is missing default credit card.

9155

System error.

Unable to render a PDF due to a problem with the server. This error should not occur and would be the responsibility of Canada Post to correct.

9159

No labels remain for this template.

A Retrieve Next Open Return Artifact request was made but the total number of labels defined in the template has already been retrieved. Issue another Create Open Return Template request for a new set of labels.

9162

Length, Height and Width are mandatory when the document flag is false.

Unless sending a document, values must be provided for length, width and height.

9164

You have reached the maximum number of open return templates ({0}); you may delete some templates that you are no longer using.

A Create Open Return Template request was made but the maximum allowed number of templates already exists. Templates that are no longer required can be deleted.

9165

You have reached the maximum number of unused open returns ({0}); you may delete some templates that you are no longer using or specify a lower limit for this new template (current limit is {1}).

There is a limit to the number of labels that can be requested by all open templates combined. A new request has been made that exceeds this limit.

9173

Commercial customers with a valid parcel agreement must use Contract Shipping services. If you are a commercial customer and you do not have a parcel agreement, please contact your sales representative or call 1-866-757-5480.

The customer number provided in the request belongs to a commercial customer. The Contract Shipping set of services must be used rather than the set in Non-Contract Shipping.

9174

To pay by credit card, a default payment card must be indicated on your Canada Post online profile. Please ensure an active card is stored as the default. Contract shippers may use “account” as an alternate method of payment.

(Create Shipment / Create Non-Contract Shipment)

This error appears when a Create Non-Contract Shipment request is made but no default credit card is on file with Canada Post. Please sign in to the Canada Post website and update your business profile to select or add a default credit card.

9174

The specified token-id is either invalid or has expired.

(Get Merchant Registration Info)

There is a 30-minute time limit for getting merchant information through a request by token-id. If you have an established merchant and would like current information about that merchant, use the service called Get Customer Information, which you can call at any time.

9182

The Message Type is invalid.

The message type must always be SO (for scheduled outage).

9183

Only one of the search parameters must be provided.

You can search using only one method.

9185

Limit and Date only apply to noManifest=true requests.

You need not provide Limit or Date on a search by group or manifest.

9186

One and only one of Shipping Point Id or requested-shipping-point must be provided.

The elements shipping-point-id and requested-shipping-point are mutually exclusive. Please provide one or the other.

9187

Requested Shipping Point is mandatory when CPC Pickup Indicator is provided.

If you have provided cpc-pickup-indicator, you must also provide requested-shipping-point.

9188

{0} is not a valid Shipping Point Id on the date of deposit. Use Find a Deposit Location on canadapost.ca to find valid site numbers.

Look up your site number using Find a Deposit Location.

9189

Fields Requested Shipping Point and Shipping Point Id are mutually exclusive.

Provide either requested-shipping-point or shipping-point-id, but not both.

9196

Only one of from (date) and tracking PIN must be provided.

You can either search for shipments using a date range or a tracking PIN, but not both.

9208

Public labels are only available in 8.5x11 PDF format.

In your Create Authorized return request, set the output-format element to 8.5x11 and the encoding element to PDF.

10028

Invalid Product Service ID specified.

The <service-code> value used to indicate the service for the shipment does not match any valid service codes. The Discover Services request will return valid service codes for a given destination.

10035

Invalid Country code specified in destination.

The <country-code> within <destination> is not a valid country code.

Server

Details of the schema error are described in the faultstring.

Please see the faultstring for more details about the schema error.

env:Client

The endpoint is incorrectly specified – correct and resubmit.

Please check your endpoint and try again.

DOM.EP

Expedited Parcel

DOM.PC

Priority

DOM.RP

Regular Parcel

DOM.XP

Xpresspost

DOM.XP.CERT

Xpresspost Certified

INT.IP.AIR

International Parcel Air

INT.IP.SURF

International Parcel Surface

INT.SP.AIR

Small Packet International Air

INT.SP.SURF

Small Packet International Surface

INT.TP

Tracked Packet – International

INT.XP

Xpresspost International

USA.EP

Expedited Parcel USA

USA.SP.AIR

Small Packet USA Air

USA.TP

Tracked Packet – USA

USA.TP.LVM

Tracked Packet – USA (LVM)
(large volume mailers)

Note: To use this option, it must be specified in your contract.

USA.XP

Xpresspost USA

COD

COV

DC

SO

D2PO

PA18

PA19

HFP

DNS

LAD

RASE

ABAN

RTS

Coverage

COV

<option-amount>
The amount of insurance coverage to be purchased.

DC

Collect on delivery

COD

• true = option-amount includes shipping cost
• false = option-amount does not include shipping cost

<option-qualifier-2>
Method of payment for COD. Valid values are:

• CSH (cash)
• CHQ (cheque)
• MOCC (money order/certified cheque)

D2PO, LAD

DC

Delivery confirmation (system generated)

DC

Signature option

SO

LAD

DC

Deliver to Post Office
(requires qualifier)

D2PO

<option-qualifier-2>
The office ID of the destination Post Office (found in the Get Nearest Post Office response). See Deliver To Post Office documentation for all requirements.

under <destination>:

• <name>
• <address-details>
• <client-voice-number>

under <notification>:

• <email>
• <on-delivery> must be set to true

HFP, COD, LAD, DNS

Do not safe drop

DNS

PA19, HFP, PA18, LAD, D2PO

Card for pickup

HFP

D2PO, DNS, LAD

Leave at door – do not card

LAD

COD, PA18, HFP, DNS, SO, D2PO, PA19

Return at sender's expense

RASE

ABAN, RTS

Abandon

ABAN

RASE, RTS

Return to sender

RTS

RASE, ABAN

Proof of age required
(18 years)

PA18

PA19, LAD, DNS

SO

Proof of age required
(19 years)

PA19

PA18, LAD, DNS

SO

UP

<unpackaged>

CYL

<mailing tube>

OS

<oversized>

CSH

Cash

CHQ

Cheque

MOCC

Money Order / Certified Cheque

FEAT

Indicates that the option is a service feature.

DI

Indicates that the option is a delivery instruction.

NDI

Indicates that the option is an instruction in the case of unsuccessful delivery.

AUTDISC

Automation discount.

FUELSC

Fuel surcharge.

V1DISC

Solutions for Small Business discount.

PROMODISC

Promotional discount (if the promo code is invalid or expired, the discount amount will show as zero under adjustment-cost).

PURFEE

Fee charged for using a label before it was paid for.

GIF

Gift

DOC

Document

SAM

Commercial sample

REP

Repair or warranty

SOG

Sale of goods

OTH

Other

CAD

Canadian Dollar

USD

United States Dollar

AUD

Australian Dollar

XOF

Benin CFA Franc BCEAO

BTN

Bhutan Ngultrum

BOB

Boliviano

BAM

Bosnia and Herzegovina Convertible Mark

BWP

Botswana Pula

GBP

British Pound

XPF

CFP Franc

KYD

Cayman Dollar

CNY

Chinese Renminbi

KMF

Comoros Franc

CRC

Costa Rica Colon

HRK

Croatian Kuna

CUP

Cuban Peso

CZK

Czech Krona

DKK

Danish Krone

DJF

Djibouti Franc

DOP

Dominican Peso

XCD

East Carribean Dollar

EGP

Egyptian Pound

SVC

El Salvador Colon

ERN

Eritrean Nafka

ETB

Ethiopian Birr

EUR

European Euro

FKP

Falkland Pound

FJD

Fiji Dollar

XAF

Gabon CFA Franc BEAC

GMD

Gambian Dalasi

GEL

Georgian Lari

GYD

Guyana Dollar

HTG

Haitian Gourde

HNL

Honduran Lempira

HKD

Hong Kong Dollar

HUF

Hungarian Forint

INR

Indian Rupee

IDR

Indonesian Rupiah

ILS

Israeli Scheckel

JMD

Jamaican Dollar

JPY

Japanese Yen

JOD

Jordanian Dinar

KZT

Kazakstanian Tenge

KES

Kenyan Shilling

KWD

Kuwaiti Dinar

KGS

Kyrgyzstan Som

LAK

Laotian Kip

LBP

Lebanese Pound

LSL

Lesotho Loti

LRD

Liberian Dollar

LYD

Libyan Dinar

MOP

Macao Pataca

MKD

Macedonian Denar

MWK

Malawi Kwacha

MYR

Malaysian Ringgit

MVR

Maldive Rufiyaa

MRO

Mauritanian Ouguiya

MUR

Mauritian Rupee

MXN

Mexican Pesos

MDL

Moldavian Leu

MNT

Mongolian Tugrik

MAD

Moroccan Dirham

MMK

Myanmar Kyat

NAD

Namibian Dollar

NPR

Nepalese Rupee

TWD

New Taiwan Dollar

NZD

New Zealand Dollars

NIO

Nicaraguan Cordoba Oro

NGN

Nigerian Naira

KPW

North Korean Won

NOK

Norwegian Krone

OMR

Omani Rial

PKR

Pakistani Rupee

PAB

Panamanian Balboa

PGK

Papua New Guinea Kina

PYG

Paraguayan Guarani

PEN

Peruvian New Sol

PHP

Philippine Peso

PLN

Polish Zloty (new)

QAR

Qatar Rial

RUB

Russian Ruble

RWF

Rwandan Franc

WST

Samoan Tala

STD

Sao Tome / Principe Dobra

SAR

Saudi Riyal

SCR

Seychelles Rupee

SLL

Sierra Leone Leone

SGD

Singapore Dollar

SBD

Solomon Islands Dollar

SOS

Somalian Shilling

ZAR

South African Rand

KRW

South Korean Won

LKR

Sri Lankan Rupee

SHP

St.Helena Pound

SZL

Swaziland Lilangeni

SEK

Swedish Krona

CHF

Swiss Franc

SYP

Syrian Pound

TZS

Tanzanian Shilling

THB

Thailand Baht

TOP

Tongan Pa'anga

TTD

Trinidad and Tobago Dollar

TND

Tunisian Dinar

UGX

Ugandan Shilling

UAH

Ukraine Hryvnia

AED

United Arab Emirates Dirham

UYU

Uruguayan Peso (new)

UZS

Uzbekistan Som

VUV

Vanuatu Vatu

VND

Vietnamese Dong

ANG

West Indian Guilder

YER

Yemeni Rial

MC

MasterCard

VIS

Visa

AME

American Express

HH

The 24-based hour

MM

The minutes

TZ

The time zone abbreviation (for the server)

GST

Goods and Services Tax

PST

Provincial Sales Tax

HST

Harmonized Sales Tax

PIN

Parcel Identification Number

DNC

Delivery Notice Card

COD_PIN

The parcel identification number of an item shipped COD (collect on delivery).

REMIT_PIN

The parcel identification number of the remittance (payment) for an item that was shipped COD.

100

INFO

Item processed

102

INFO

Item processed

104

INFO

Item processed

105

INFO

Item processed

106

INFO

Item processed

107

INFO

Item processed

113

INFO

Item arrived at partner facility

114

INFO

Item departed partner facility

115

INFO

Item transferred to partner

116

INFO

Item transferred to partner

117

INFO

Item on Hold.Documentation irregularity.

118

INFO

Item held. Recipient outside partner service area

120

INFO

Item on hold. Incorrect or incomplete address

121

INFO

Item on hold. Refused or unclaimed by recipient

127

INFO

Item held at customs

130

INFO

International item released from Customs

150

INFO

Hold period expired; Item has been disposed of

152

INFO

COD Payment is being issued

156

INFO

Final Notice; Item will be returned to sender if not collected within 10 days

159

INFO

Delivery may be delayed due to extreme weather conditions

160

INFO

Delivery may be delayed due to public authority or demonstration

161

INFO

Delivery may be delayed due to labour disruption

162

INFO

Delivery may be delayed due to transportation delay

163

INFO

Delivery may be delayed due to power outage

167

ATTEMPTED

International item being returned to sender. Insufficient postage.

168

ATTEMPTED

Item being returned to sender. Does not meet product requirements.

169

ATTEMPTED

International item being returned to sender. Incorrect or missing shipping label

170

INFO

Item Processed

171

INFO

Verifying recipient's address; Possible delay

172

INFO

Item re-routed due to processing error; Possible delay

173

INFO

Customer addressing error found; attempting to correct. Possible delay

174

OUT

Item out for delivery

175

INFO

Item in transit

179

INFO

Item cannot be delivered; more details to be provided

181

ATTEMPTED

Shipping label invalid. International Item being returned to sender

182

ATTEMPTED

Documentation incomplete or illegible. Item being returned to sender

183

ATTEMPTED

Service suspended to country. Item being returned to sender

184

ATTEMPTED

Itemis considered non-mailable matter. Item being returned to sender

190

INFO

Retail transaction has been voided

198

INFO

Label correction applied

400

INCOMING

Item arrived

405

VEHICLE_INFO

Item arrived

410

VEHICLE_INFO

Item departed

500

OUT

Out for delivery

610

INFO

Item is with your concierge or building manager

611

INFO

Item is at recipient's front door

612

INFO

Item is at recipient's side door

613

INFO

Item is at or in recipient's garage

614

INFO

Item is at recipient's address

615

INFO

Item received at recipient's address

616

INFO

Item is in your community mailbox, parcel locker or apt./condo mailbox

617

INFO

Item is in recipient's mailroom

618

INFO

Item is in recipient's mailroom

619

INFO

Item is with recipient's delivery partner

620

INFO

Item is in recipient's mailroom

621

INFO

Delivery delayed to next business day

622

INFO

Delivery delayed to next business day

623

INFO

Delivery delayed to next business day

624

INFO

Delivery delayed to next business day

625

INFO

Delivery delayed to next business day

626

INFO

Delivery delayed to next business day

627

INFO

Delivery delayed to next business day

628

INFO

Delivery delayed to next business day

629

INFO

Locker pickup expired; Post office pickup details to follow

630

ATTEMPTED

Unable to deliver to locker; Post office pickup details to follow

700

ATTEMPTED

Unable to deliver to locker; Post office pickup details to follow

701

ARRIVAL_IN_CANADA

Item has arrived in Canada and will be presented for review

710

ARRIVAL_IN_CANADA

Item arrived in Canada damaged. Sent for further processing.

800

TO_CUST

Item has been presented to Canada Border Services Agency for customs review.

810

INFO

Item held by Customs

815

INFO

International Item being prepared for export

900

FROM CUST

International item released from Customs for processing by Canada Post

910

FROM CUST

Item was released by Customs and is now with Canada Post for processing

1100

DETENTION

Refused by Customs. Unacceptable sender info. Item being returned to sender

1200

INFO

Expected delivery date updated

1210

INFO

Duty and taxes paid online

1214

INFO

Refund requested for duty and taxes

1215

INFO

Refund issued for duty and taxes

1216

INFO

Refund issued for duplicate payment of duty and taxes

1220

INFO

Delivery preference - Front door

1221

INFO

Delivery preference - Side door

1223

INFO

Delivery preference - Garage

1224

INFO

Delivery preference - Front desk or superintendent

1225

INFO

Delivery preference - Deliver to post office

1230

INFO

Redirection requested by shipper

1232

INFO

Redirection requested

1234

INFO

Redirection request cancelled by shipper

1240

INFO

Item processed

1241

INFO

Item processed

1244

INFO

Item processed

1245

INFO

Item could not be redirected

1300

INDUCTION

Item accepted

1301

INDUCTION

Item accepted at the Post Office.

1302

INDUCTION

Item accepted at the Post Office.

1303

INDUCTION

Return item accepted at Post Office

1405

DELIVERED

Delivered to automated parcel locker

1406

DELIVERED

Item picked up from automated parcel locker

1407

ATTEMPTED

Item available for pick-up

1408

DELIVERED

Delivered; Contact customer service for copy of signature

1409

DELIVERED

Delivered; Contact customer service for copy of signature

1410

ATTEMPTED

Item on hold at recipient's request

1411

ATTEMPTED

Business closed for the day. Item on hold for second delivery attempt.

1412

ATTEMPTED

Verifying recipient's address; Possible delay

1414

ATTEMPTED

Item rescheduled for delivery next business day.

1415

ATTEMPTED

Item being returned to Sender. Incomplete address.

1416

ATTEMPTED

Recipient not located at address provided. Item being returned to sender.

1417

ATTEMPTED

Item refused by recipient. Item being returned to sender.

1418

ATTEMPTED

Item being returned to Sender. Valid proof of age identification not provided.

1419

ATTEMPTED

Item was unclaimed by recipient. Item being returned to sender.

1420

ATTEMPTED

Item being returned to sender

1421

DELIVERED

Delivered to recipient's front door

1422

DELIVERED

Delivered to recipient's side door

1423

DELIVERED

Delivered to recipient's back door

1424

DELIVERED

Delivered at or in recipient's garage

1425

DELIVERED

Delivered to superintendent, security or concierge

1426

DELIVERED

Delivered to recipient's parcel box

1427

DELIVERED

Delivered to recipient's safe drop location

1428

DELIVERED

Delivered to recipient's front door

1429

DELIVERED

Delivered to recipient's side door

1430

DELIVERED

Delivered to recipient's back door

1431

DELIVERED

Delivered at or in recipient's garage

1432

DELIVERED

Delivered to building superintendent or security agent

1433

DELIVERED

Delivered to recipient's parcel box

1434

DELIVERED

Delivered to recipient's safe drop location

1435

ATTEMPTED

Notice card left indicating where and when to pick up item

1436

ATTEMPTED

Notice card left indicating where and when to pick up item

1437

ATTEMPTED

Notice card left indicating where and when to pick up item

1438

ATTEMPTED

Notice card left indicating where and when to pick up item

1441

DELIVERED

Delivered to community mailbox or parcel locker

1442

DELIVERED

Delivered to community mailbox or parcel locker

1443

ATTEMPTED

Attempted delivery. Item rescheduled for delivery next business day.

1444

ATTEMPTED

Delivery scheduled for next business day

1450

ATTEMPTED

Item on hold at a secure facility; contact Customer Service

1461

DELIVERED

Delivered to your concierge or building manager

1462

DELIVERED

Delivered to your concierge or building manager

1463

DELIVERED

Delivered to mailroom

1465

DELIVERED

Delivered to mailroom

1466

DELIVERED

Delivered to mailroom

1467

DELIVERED

Delivered to mailroom

1468

DELIVERED

Delivered to mailroom

1469

DELIVERED

Delivered to mailroom

1471

DELIVERED

Delivered to recipient's delivery partner

1472

DELIVERED

Delivered to recipient's delivery partner

1473

ATTEMPTED

Delivered to mailroom

1475

DELIVERED

Delivered to mailroom

1476

DELIVERED

Delivered

1479

ATTEMPTED

Notice card left indicating where and when to pick up item

1480

ATTEMPTED

Item redirected to recipient's new address

1481

ATTEMPTED

Recipient not located at address provided. Item being returned to sender.

1482

ATTEMPTED

Item refused by recipient. Item being returned to sender.

1483

ATTEMPTED

Item cannot be delivered; more details to be provided

1484

ATTEMPTED

Item on hold

1487

ATTEMPTED

Item being returned to Canadian Customs for appeal of duties

1488

ATTEMPTED

Notice card left indicating where and when to pick up item

1490

ATTEMPTED

Item redirected to recipient's new address

1491

ATTEMPTED

Recipient not located at address provided. Item being returned to sender.

1492

ATTEMPTED

Item refused by recipient. Item being returned to sender.

1493

ATTEMPTED

Item cannot be delivered; more details to be provided

1494

ATTEMPTED

Item on hold

1495

ATTEMPTED

Item being returned to Canadian Customs for appeal of duties

1496

DELIVERED

Delivered

1498

DELIVERED

Delivered

1701

TO_RETAIL

Item available for pickup at Post Office

1703

TO_RETAIL

Item in transit to Post Office

1705

TO_APL

Item in transit to automated parcel locker

20

SIGNATURE

Signature available

21

SIGNATURE

Signature unavailable; verbal signature.

2101

INFO_TID

Waiting for COD Remittance return

2300

INDUCTION

Item picked up by Canada Post

2407

ATTEMPTED

Item available for pick-up

2410

ATTEMPTED

Item on hold at recipient's request

2411

ATTEMPTED

Business temporarily closed; item on hold

2412

ATTEMPTED

Verifying recipient's address; Possible delay

2414

ATTEMPTED

Item rescheduled for delivery next business day.

2500

TRANSFER_ITEM

Item processed

2501

TRANSFER_ITEM

Item processed

2600

RTS_LABEL_PROC

Item has been returned and is enroute to the Sender

2601

RTC_LABEL_PROC

Item is en route to Canadian Customs

2802

ATTEMPTED

International item was undeliverable. Item being returned to sender.

3000

INDUCTION

Electronic information submitted by shipper

3001

INDUCTION

Item being returned to sender

3002

INDUCTION

Return label created

4000

INFO

International item mailed in origin country

4100

INFO

International item processed in origin country

4202

INFO_TID

International item has left the origin country and is en route to Canada

4310

INFO_TID

International shipment has arrived in a foreign country

4311

INFO_TID

International item has arrived in a foreign country

4330

Item Presented to Import Customs

4400

INFO

Item has been sent to customs in the destination country

4450

INFO

Item returned to Post from Customs

4500

INFO

International item released from Customs to Foreign Postal Administration

4550

INFO

In Transit to Delivery Office

4600

INFO

Item has been received at the delivery office in the destination country

4650

INFO

Item cannot be delivered; more details to be provided

4700

ATTEMPTED

Item on hold

4900

INFO

International item has arrived at transit destination

4950

INFO

International item has been forwarded onwards to destination

5201

FOR_REVIEW

International item released from Customs for processing by Canada Post

8901

INFO_TID

If destination country is Canada, then the description is - International item being forwarded to destination country.If destination country is not Canada, then the description is - International item has transited Canada and been forwarded to destination.

PR01_RECEIVED

PR01_RECEIVED

Shipment received at originating postal facility