Meet our accessibility experts
Canada Post has established a national advisory panel of experts and advocates to provide ongoing input and create a forum for dialogue to help make its delivery services more accessible to persons with disabilities and to seniors.
What does the panel do?
The advisory panel includes experts in disability and seniors' issues, including individuals with lived experiences, from across the country. They advise us on the development, implementation and promotion of enhanced accessibility in our programs and services.
Advisory panel biographies
Feedback and customer support
We welcome feedback on the accessibility of our products and services. There are a few different ways to get in touch with our support team. We have initiatives in place to improve the accessibility of our support channels in 2019.
Chat
Our customer service representatives are available to provide support 7 days a week.
Chat is available:
Monday to Friday, 7 am to 11 pm ET
Saturday and Sunday, 9 am to 9 pm ET
Phone
We provide customer support over the phone in both English and French. We also offer a TTY phone number
for use by customers with compatible devices.